Teacher Treasures FAQs

How do I bid on Teacher Treasures?
All bidding for Teacher and Town Treasures will take place online from Friday, November 8th through Friday, November 15th 9:00PM.  You do not need to attend the Fall Gala to bid on items.

How long is the Teacher Treasures auction open?
The auction is open from November 8th through 9:00pm on Friday, November 15th.

Do I need a 32auctions account?
You can view the auction items at www.32auctions.com without an account.  An account is needed only if you intend to bid.  The process is quick and very little information is required.

What is an exact bid?
You enter the exact amount you wish to bid. The bidding will immediately move to this amount.

What is a proxy bid?
You can set a proxy bid amount so that 32auctions bids automatically for you. Just enter the maximum amount you are willing to pay for the item and as people bid on the item, 32auctions will automatically bid for you up to your maximum amount.  Your maximum bid will remain confidential unless you are outbid.

What happens in the case where 2 bids are the same?
Any time the system receives 2 bids that are the same, the first bid entered into the system wins. When the bid history displays 2 bids of the same amount, the bid that was placed first is a proxy bid. When someone submits a second bid of the same amount, the first bidder continues to be the winning bidder because they were first to bid that amount.

What is extended bidding?
Extended Bidding automatically extends the end time of an auction by 3 minutes for an item that receives a bid during the final 3 minutes of the auction.  This process repeats until no new bids are received during a 3 minute window, or for a maximum of 30 minutes beyond the original end time. When an auction is extended, you will see Extended Bidding messages and links displayed for all items with extended bidding still open.  This gives everyone time to offer their highest bid for items they really want.

I forgot my password. How can I log into my account?
Click the LOGIN link in the upper right-hand corner of the 32 auctions.com site.  Click the Forgot Password link and follow instructions.

My account is locked when I attempt to log in.
As a security measure, accounts are locked for 15 minutes after there have been 3 failed login attempts. You will need to wait until the 15-minute time frame has passed before taking any additional actions on your account. Another potential cause is that the account has not been verified. When your account was first created, an email was sent which contained a link to verify your account. If you did not receive the email or do not have the email handy, please send a message using the 32auctions Contact Us page.

I am not receiving emails (outbid notification, bid confirmation, etc).
All 32auctions participants should receive an email when they are outbid. You will receive the outbid email only if your bid is the leading bid and then someone outbids you. You should also receive an email when you submit a bid that confirms your bid and lets you know if you are the leading bidder.  If your email application uses a filter or spam blocker and is not picking up the emails we send, you may want to check your spam folder for the emails. Also, it might be worthwhile adding noreply@32auctions.com to your address book to ensure you receive emails. All messages sent from the system come from that email address.

I created an account, but I didn’t receive the confirmation email.
Check your spam folder and/or junk mail folder.  To ensure you receive future emails from 32auctions, add noreply@32auctions.com to your address book.  If you still cannot locate the confirmation email, you may want to create an account with a different email address.

How do I cancel my 32auctions account?
You can cancel your account from the My Account page.  Cancelling your account will immediately log you out of the site and prevent you from creating, accessing, and participating in auctions.